General Data Protection Regulation

GENERAL DATA PROTECTION REGULATION

Promas Enterprises Limited T/A Lease4Less
Of
Repeat House, Bright Road, Eccles, Manchester, Lancashire, M30 0WG
are committed to protecting and respecting any personal information you share with us.

This privacy policy sets out how "Lease4Less" will use and protect any information that is given to us.

Privacy Policy

Lease4Less is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy statement. Lease4Less are Data Controllers and Data Processors. responsible for controlling and processing of your personal data. We are committed to ensuring that your privacy is protected.

     This policy has been produced in line with the General Data Protection Regulation (GDPR) that take effect in May 2018. GDPR aims to give more rights to individuals with regard to their data. More transparency and information about processes, distribution, marketing, deletion and corrections. As Lease4Less is a credit intermediary and broker, and supplier of certain vehicle related peripheral products, we collect personal data to pass on to third parties in order to provide the service that is required. The lawful basis of collecting this data is done under a "Legitimate Interest" and with "Consent". Data is collected and processed for your legitimate interest and the legitimate interest of third parties unless there is a good reason to protect your personal data that overrides those legitimate interests.

What we collect

We may request personal information about you such as:-

  • Name, Address, Date of Birth
  • Previous addresses if applicable
  • Contact Information including email address
  • Preferences and Interests
  • Financial Information, payment details, and opinions
  • Bank Account details including sort codes and account numbers
  • Employment Information
  • If relevant, personal data of individuals (with their express authority), who may be party to your application
  • Other information relevant to customer surveys and/or offers
  • Information that you freely give, that you feel it is applicable to your circumstances
  • Recordings of telephone conversations

Our "legitimate interests" as referred to in this document include our legitimate business purposes and commercial interests in operating our business in a customer-focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements.

What We Do With The Information We Gather

We require information to understand your needs and provide you with a better service, and in particular :-

To assist us in processing your enquiries and obtaining the services which you require;
To help us identify you and any accounts that you hold with us;
To undertake credit checks, administration, research and analysis and preferences
For internal record keeping.
We may use the information to improve our products and services.
We may with your permission, periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may also use your information to contact you for market research purposes. We may contact you by email,phone, fax or mail. We may use the information to customise the website according to your interests.
Marketing (providing you have opted-in) [for further information see ‘Marketing and opting-in’ below];
Fraud prevention and detection
Billing and order fulfilment
Customising our website and its content to your particular preferences;
To notify you of any changes to our website or to our services which may affect you
Security vetting and Improving our Services

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard the information we collect.

    Links To Other Websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to that website.

    Controlling Your Personal Information

    We operate a policy of Privacy by Design. This means that whatever process we use or create, the first pricipal addresses, is the security and on-going security of personal information. You may choose to restrict the collection or use of your personal information in the following ways:

        If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@lease4less.org.uk 
    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 
    You may request from us, details of personal information which we hold about you. If you would like a copy of the information held on you please email sales@lease4less.org.uk or write to Lease4Less, Repeat House, Bright Road, Eccles, Manchester, Lancashire, M30 0WG. 
    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

    Marketing And Opting-In

        Unless you have chosen to opt in to receiving marketing information, we will not contact you with marketing information. If you have opted-in to receive our marketing material, we will ensure that it is to your requirements and granular. We may contact you (unless you have asked us or them not to do so) by mail, telephone, text message, or email The nature of these marketing communications relate to information on products, services, promotions and special offers which we believe may be of interest to you or others. If you or others would prefer not to receive any further direct marketing communications from us, it is possible to opt out at any time. See further ‘Your rights’ below.

    Disclosure Of Personal Data

        We may disclose personal data which you provide to us to: 
    Our agents and service providers (e.g. providers of web hosting, maintenance services or potential funders); 
    Law enforcement agencies in connection with any investigation to help prevent unlawful activity; 
    Our business partners in accordance with the ‘Marketing and opting out’ section above, specifically being: finance companies with whom we deal for the purposes of providing our services to you; Insurance companies with whom we deal for the purposes of providing our services to you and to verify information provided to us by you; 
    and other third parties with whom we deal with in the course of providing our services to you; and Any regulators within whose jurisdiction we operate within from time to time. Please be aware that we will not sell or otherwise disclose any personal data provided to us to any other party.

    Look After My Car

        As a valued customer we like to ensure that you hear about opportunities that will enhance your leasing experience. It’s an exciting time, and we want that to continue right through to renewal. To that end, we have partnered with Look After My Car (T/N of Premia Solutions Limited), a membership-only club offering insurance products and related services that will help you – as the name suggests – look after your car! As part of the order process we will send you a brochure that gives an overview of what is on offer to you. We have identified this as a legitimate interest to yourself due to the financial obligations surrounding vehicle rentals. We have also identified it as a legitimate interest for ourselves and Premia Solutions to pursue. We will pass your contact and vehicle details to Premia Solutions so that they can setup your account, they may contact you via email or by telephone to explain more about Look After My Car. They will not sell your data to any third parties – you can read more about how they store and use your data in their privacy policy.

    Monitoring

        We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention or compliance purposes.

    Information About Other Individuals

        If you give us information about others, you confirm that the other third party person has appointed you to act on their behalf. This is also relevant where others are concerned if you indeed ask another person to act on your behalf as a third party. Under the third party authorisation, the other person can: Give consent on their behalf to the processing of his or her personal data for the purposes and reasons set out in this Policy; and Receive on their behalf any data protection notices. Such authorisation will remain in place until this has been revoked, either by verbal or written communication.

    Your rights

        You have the right to request access to your personal data which we process. This formal request is made under the DPA and is referred to as a Subject Access Request. If you wish to exercise this right and make an SAR, you should: Put your request in writing; either by Email or by letter. Include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill); Specify the personal data you want access to, including any account or reference numbers where applicable. 
    You have the right to require us to correct any inaccuracies in your data. If you wish to exercise this right, you should:- Either speak to us via telephone or put your request in writing; Provide us with enough information to identify you (e.g. account/order number, username, registration details); and specify the information that is incorrect and what it should be replaced with. 
    You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should: Put your request in writing or email admin@lease4less.org.uk stating that you wish to un-subscribe Provide us with enough information to identify you (e.g. account/order number, username, registration details); If your objection is not to direct marketing in general, but to direct marketing by a particular method (e.g. email or telephone) please specify the method that you are objecting to.

    Data Retention

        We will only process your personal data providing you have given your consent for us to do so. Under the provisions of the DPA, our firm’s lawful basis for processing personal data is based on a Legitimate Interest with Consent. The legitimate interest relates to a legal requirement for the firm to hold your personal data and financial information on record for up to a total of six years. This six year period satisfies the requirement of our regulator, The Financial Conduct Authority, and is also in line with other financial industry retention periods, as well as Accounting requirements.

    International Transfers

        In the normal course of business Lease4Less will not process and transfer data outside of the European Economic Area (EEA)

    Our Contact Details

      We welcome your feedback, queries and questions. If you wish to contact us, please send an email to admin@lease4less.org.uk or you can write to us at:- Repeat House, Bright Road, Eccles, Manchester. M30 0WG Alternatively you can call us on 0161 507 8100. We may periodically change this Policy and you should therefore check that the most recent version is referred to when dealing with us in the future.