Vehicle Order Process

How Leasing a Car or Van Works with Lease4Less

Car and van leasing couldn’t be simpler. To make things even easier, Lease4Less has created this step-by-step guide. If you have any questions at any stage, please contact us.

Step 1: Choose the vehicle you would like to lease Lease4Less has access to a wide range of makes and models through our nationwide network of supplying dealerships. If there is a vehicle you would like to lease, we will aim to source it for you. We can offer both in-stock vehicles and factory orders, allowing you to specify your vehicle to your exact requirements. Our leasing solutions are available for both personal and business customers. Please note that vehicle images, pricing and specifications are provided for guidance only and may change. It is your responsibility to ensure the final specification is correct before placing your order.

Step 2: Submit your enquiry and establish a credit line Leasing is a form of finance, and as such, all customers are required to complete a credit application. Lease4Less acts as a credit broker (not a lender) and will introduce you to a suitable finance provider based on the information you provide. · Credit checks will be carried out by the selected funder · Approval is subject to status · Additional information may be requested to support your application We are unable to proceed with any order without successful credit approval.

Step 3: Review your quotation and place your order Once you are happy with your quotation (which is typically valid for 14 days), we will provide your Order Form. Please read this carefully and ensure that:

• Your personal or business details are correct
• The vehicle make, model, specification, colour and interior are accurate

To proceed, you will need to:

• Sign and return the Order Form
• Pay the Vehicle Processing Fee (as detailed in your quotation)

Important –

If you are a regulated customer, (An individual consumer, a sole trader or a small partnership with typically 3 or fewer partners) you have the right to cancel your order within 14 days of signing your order form.

Our Default Position:
· We will not begin providing services during this 14-day cancellation period.

• Early Commencement of Services (Customer Election): If you wish us to begin work immediately, you must confirm this in writing
  
  By doing so:
  · You request immediate commencement of services
  · You acknowledge that the Vehicle Processing Fee will become payable
  · You understand that your statutory cancellation rights may be affected

We will not commence provision of the services until the statutory 14 days cancellation period has ended. However, if you request us to begin services during the 14-day cancellation period, you may still exercise your statutory cancellation rights, however you may become liable for reasonable charges for services already provided up to the point of cancellation.

Step 4: Your order is placed with the supplying dealership Once we have received your signed Order Form and progressed your application, we will place the order with one of our supplying dealerships.

• This may be for a stock vehicle or a factory build
• We will liaise with the dealer and funder on your behalf
• You will receive updates on your vehicle’s progress Please note that delivery dates are estimated and may change due to factors outside our control (e.g. manufacturer delays).

Step 5: Sign your finance agreement and complete documentation Your finance agreement (often referred to as the Master Hire Agreement) will be issued by the funder once approved.

This may be signed:

• Electronically (E-signature), or
• As a hard copy, depending on the funder

You may also be required to provide:

• A valid driving licence
• Proof of address (e.g. utility bill)
• Bank statements or other supporting documentation This forms part of standard Know Your Customer (KYC) and compliance checks. Please note: we cannot arrange delivery until all documentation is completed, verified and authorised.

Step 6: Cooling-off period (Finance Company)

If you are a regulated customer (An individual consumer, a sole trader or a small partnership with typically 3 or fewer partners), you may benefit from a statutory cooling-off period.

• This is typically 14 days from the date your finance agreement is signed and returned
• During this time, you may have the right to cancel the finance element if you are a Regulated Customer

Step 7: Preparing for delivery Before your vehicle can be delivered:

• Your finance agreement must be fully executed
• All required documentation must be verified
• All applicable fees must be paid
• You must have fully comprehensive insurance in place Failure to meet these requirements may delay delivery.

Step 8: Delivery of your lease vehicle This is the most exciting part. Once your vehicle is ready, we will contact you to arrange a suitable delivery date.

• Free mainland UK delivery is included on most vehicles
• Delivery is typically road-driven unless otherwise agreed
• Deliveries usually take place Monday to Friday during working hours You must be present at the agreed delivery address. If you would prefer to collect the vehicle from the dealership (where possible), this can be discussed at the time of ordering.

Step 9: Inspecting your vehicle on delivery Upon delivery, it is important that you:

• Thoroughly inspect the vehicle
• Check that everything is correct and as ordered
• Record any damage, defects or missing items on the delivery note Signing the delivery note without noting any issues may result in you accepting the vehicle as delivered and being liable for any unreported damage.

Important Information

• Lease4Less is a credit broker, not a lender, and does not provide financial advice
• All finance is subject to status and approval
• Pricing, availability and specifications may change prior to order confirmation
• The Vehicle Processing Fee becomes non-refundable once services have commenced
• Delivery times are indicative and not guaranteed