Lease4Less Terms & Conditions

Less Terms and Conditions
All the provisions contained in this document are crucial; however, in case you are a client moving into a regulated agreement, your unique attention is interested in clauses three, four, five and nine underneath.    
  1. Overview
  Those terms and Conditions, collectively with the files noted herein and our privacy policy is available on request or accessible via www.lease4less.co.uk are the phrases (“terms”) on which Promas Enterprises Limited t/a Lease4Less, Company Registered Number 05358394 and VAT Registration Number 861988176, and whose registered workplace is Repeat House, Bright Road, Eccles, Manchester, M30 0WG (“We”), (“Us”) and (“Our”) provides its services to you.   We operate two separate services. The first is sourcing the most appropriate method of finance from the most appropriate finance house. This will be derived from the information you supply. The second is locating and procuring your chosen vehicle. These services are separate, so cancellation of one of these services would not automatically cancel the other.   We are a credit broker and not a lender.   Our Financial Conduct Authority Firm Reference Number is 659329.   We are a member of the British Vehicle Rental and Leasing Association (BVRLA), Ref No 1484, and operate in accordance with its code of conduct.   We are registered with the Information Commissioners Office Ref No Z9101038.

 
  1. The Website / Terms and Conditions
  By accessing any part of our site, which can be accessed by means of www.lease4less.co.uk or any mobile application run by Us ("the Website") or potentially putting in a request (as characterized beneath) you warrant that you are at least 18 years of age and lawfully equipped for going into authoritative agreements and additionally approved to do as such for the benefit of your association and consent to be limited by these Terms.   It is important to know that an agreement won't have been formed between you and ‘us’ for the financing of a vehicle until such time as the necessities in section 4 (Prices, Quotation and Confirming an Order) have been confirmed by both parties.   Accessing the Website It is your responsibility to ensure that you have access to the Website and to read our Terms & Conditions carefully as they affect your rights and liabilities under the law. You agree that all persons who access the Website through your internet connection are aware of them. If you do not agree to be bound by our Terms and Conditions you should not use or access the website and will be unable to place an Order (as defined below). Lease4Less may temporarily or permanently modify or withdraw our Website (or any part there-of) with or without notice to you. We confirm that Lease4Less shall not be liable to you for any modifications or withdrawals from the website. References to the website include any current or future version of the website and any mobile application through which you can access the website or our services from time to time.   Information Appearing on our Website and Further Updates We will take reasonable care to ensure that details, descriptions and prices appearing on the Website and in our other forms of literature are correct at the time when the relevant information was entered. It is important to note that we display information on the website supplied to us by third parties including from CAP Automotive Limited, which receives information directly from vehicle manufacturers. All pricing is correct at the time of publishing excluding errors. Unfortunately, as manufacturer prices and finance company rates are subject to change without notice we cannot guarantee that all prices are correct. We cannot guarantee that you will meet the criteria for each price on the website, as our panel of lenders, each have different underwriting criteria. All credit is subject to status. All images shown are for illustration purpose only, and do not necessarily represent the vehicle that will be supplied. All vehicles advertised are new and unregistered unless specified otherwise. Prices quoted for Business users will exclude Vat at the prevailing rate. Prices quoted for Consumers will include Vat at the prevailing rate.   Whilst we aim to keep the website and our literature as accurate as possible, the details, description and prices appearing therein at a particular time may not always reflect with complete accuracy the position exactly at the moment you place an order or an exact specification of your vehicle and should be used for general information and as a guide only. We accept no responsibility for any direct, indirect or consequential loss, damages, claims, compensation or expenses (“Loss”) which you suffer as a result of reliance upon information contained within the Website. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.   We may update these terms from time to time for any reason including but not limited to legal or regulatory reasons or to allow the proper operation of the website or our processes. Any changes will apply from the date on which we begin to use them and your continued use of the website or making of an order following that date indicates your agreement to be bound by the new terms.   Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Lease4Less's prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales    
  1. Making an Enquiry, Credit Searches and Data Protection
  You may make an enquiry for our services via either the telephone or through the Website (“the Enquiry”) and you agree and acknowledge that where you make an enquiry via telephone we may record the conversation for quality, training and order monitoring purposes. By making an enquiry you agree and acknowledge that you are giving us instructions to try and source a vehicle together with the finance to enable you to fund the vehicle, and that an agreement is formed with regard to these services alone. Unless you expressly request us not to do so, you agree and acknowledge that by making an enquiry, we shall commence with the provision of our services of trying to source a vehicle and finance for you within the statutory cancellation-period, if applicable. As part of the submission of the enquiry you will be prompted to provide us with various personal data, some of which may be deemed sensitive personal data for the purposes of data protection laws, including (but not limited to) the General Data Protection Regulation 2016 (Regulation (EU) 2016/679), the Data Protection Act 2018 and any replacement for that Act (collectively, “DP Law”). You understand and acknowledge that by making an enquiry you require us to make enquiries with funders as to the products and services which are available to you and that they and/or we may undertake or arrange credit searches as part of this process. You agree and acknowledge that we shall not be liable to any individual for whom you have disclosed to us personal information and for whom a credit search is carried out. A record of credit searches may be used by other lenders in assessing future applications by you either through us or another party. If you apply on behalf of a limited company or other form of corporate entity then you confirm that by making the enquiry you are duly authorised to do so. Refusal to provide any information requested by us or a third party in relation to the proposed finance of a vehicle as set out in these Terms shall result in your application being declined and our services ceasing to be offered to you until such time as you disclose to us the information required.         Enquiry
  1. By making an enquiry you agree that we may store your information on a secure database for the purposes of identification. We will not retain any financial information (included bank details) for any longer than is necessary. All credit/debit card information is shredded immediately and no paper record of this is kept.
  2. We will seek your permission for all marketing correspondence. You can opt out of this at any time.
  3. Quotations will be sent to you in writing. If however you are given a verbal quotation and want to proceed with an application the prices will be confirmed to you over the telephone. If you want the quotation in writing you must request it.
  4. All written quotations provided will be valid for a period of 14 days, and are subject to status, vehicle availability and changes in Finance Company rates and vehicle supply prices.
  5. Quotations provided do not constitute an offer of a contract between you and us.
  6. Quotations provided can be withdrawn at any time without notice.
  7. We will not offer any advice on the contract that you choose. We may however need to ask questions in order to select the most appropriate funder based on the answers you provide.
  All data collected by us shall be collected and processed fairly and in compliance with DP Law and Our Privacy Policy (as referred to above). We shall be solely responsible as a data controller (as defined in DP Law) for our compliance with DP Law in relation to the retention and use of such data. Where you provide us with the personal data of a third party you confirm that you have received the express consent of that third party to do so.   Voice Recording Policy.
  1. All calls are recorded for training and monitoring purposes.
  2. We may use the recording to settle any dispute that either we or you may have.
  3. You can have access to any information we hold on you if you request it.
  4. All voice recordings are stored on a secure encrypted server.
  By accepting the Order, you are reconfirming that you have read and fully understood Our Privacy Notice. Each party shall keep indemnified the other against any costs, expenses, liabilities, claims, damages, penalties or fines that the other may incur in connection with a breach by the first party of DP Law or associated regulations or these Terms in relation to the collection, sharing or use of personal data in connection with the performance of these Terms save where and to the extent that any such processing of personal data is undertaken at the specific request of the other party.   Changes to your circumstances
  1. You must notify us in the event of any change in circumstance such as change of name, address, email address and telephone numbers.
  2. If you wish to amend your contract or terminate the agreement early you must put your request in writing.
        Lender We will use a carefully selected panel of Finance Companies to secure finance for you. Whilst we will not offer you any advice, the lender we select will depend on the information you have provided to us on the credit application, and the type of contract you have selected. We may be paid a commission from the lender for this service. You can view our commission disclosure policy here https://lease4less.co.uk/lease4less-commission-disclosure Your contract will be with the Lender and as such you will be governed by the Lenders Terms and Conditions, which may have restrictions. A full copy of the Lenders Terms and Conditions can be requested prior to you applying for finance or placing an order.   Special Note Finance Company terms and Conditions require that the Leaseholder is going to be driving the vehicle, at least some of the time and the insurance of the vehicle refers to them by name. Finance Companies do differ in this and some will require the Leaseholder to be the main driver. Accommodation deals are not permitted. An accommodation deal is where the applicant is acquiring the vehicle for somebody else to use, usually because finance is unavailable in the other person’s name, otherwise known as Finance Fronting. If You are not going to be the main driver of the vehicle You must make Us aware of this at the application stage so that we can access the situation to establish if You will be in breach of the Finance Companies Terms & Conditions.   Special Offer Vehicle’s Certain special offers will need to be delivered by a specific date. There may be a charge levied against you if you do not take delivery before this date. Details of this charge will be made to you prior to ordering the vehicle.   Pre-Registered Vehicles Lease4Less may supply you with a pre-registered vehicle. If your vehicle is pre-registered then the registration date of your vehicle will be provided to you on your order form. It may be necessary to register your new vehicle several days before you actually take delivery.     Credit Application
  1. By agreeing to proceed to a credit application, you are giving consent for your credit file to be searched and a note of this will be recorded by a credit reference agency.
  2. You will be read a data script confirming your consent to have your application searched and permission to share your data.
  3. You will be advised of a contract suitability statement prior to the application being submitted
  4. The details you provide will only be shared with the finance company that will be providing the finance for your agreement, any Law Enforcement or fraud Prevention Agency or by a third party where we have identified a legitimate need.
  5. The information that you provide must be truthful and accurate, as this will form the basis of a legal agreement that you will be entering into. Incorrect information may lead to the application being referred for fraud investigation.
  6. You may be asked to provide supporting information to assist the finance company make a decision.
  7. We have no control over how long a credit decision will take, but expect a decision in most cases within 24 hours.
  8. You will be notified by telephone of the finance decision.
  9. You will advise us of any circumstances in advance of your application that will help us to support You such as any vulnerability and or medical condition and will give us express permission to record this data.
  10. By applying for finance you are comfortable that you can afford the monthly rentals of the vehicle, and have considered other factors such as insurance, maintenance of the vehicle and fuel costs, a change in circumstances such as a change of job and/or an increase in mortgage or rent payments and are confident that entering into an agreement with the finance company will not cause you any undue financial hardship either now or in the future.
       
  1. Prices, Quotations and Making an Order
  We have access to a number of industry-leading funding suppliers who provide their pricing. The prices displayed on the Website are based on an amalgamation of the best pricing available at the time for the vehicles displayed and the funder’s available. Each funding provider has its own specific requirements and these may differ from one funder to the next. Unless otherwise notified by us to you, all prices include delivery of your desired vehicle to UK mainland locations. You agree and acknowledge that standard delivery shall mean that your desired vehicle shall be driven to its destination unless you specifically request that it be delivered by trailer in which case we shall notify you of the additional charges applicable.   Prices displayed on the website and / or quotation shall be deemed to:
  • (A) exclude VAT for business finance agreements, which shall for the avoidance of doubt be additionally charged;
  • (b) include VAT for personal finances agreements;
  VAT is set to the prevailing national rate. Should the rate of VAT be adjusted at any time prior to or once a contract is formed between you, Us and the funder, then the price may be adjusted accordingly. We will not accept any liability over Your understanding of VAT. We will not offer you any guidance on VAT recovery. If you are unsure then we recommend that you speak to either an accountant or Tax Advisor prior to making a credit application. Upon receipt of your enquiry, we shall assess your requirements based on the information that you have provided. You accept that all of the information that you provide us with is true and you agree and accept that we are only able to provide our services based upon the information which you have provided us. Upon receipt of a signed order, subject to the terms within the order form, we will both have entered in to a contractual agreement. To fulfil our obligation to you, we will in turn order the vehicle from a supplying dealership and enter in to a contract with them, which will if cancelled, incur cancellation fees to be levied against us. We will require you to pay to us a deposit for the supply of the vehicle together with the finance of that vehicle, as set out below. Deposits shall be required on account to cover any cancellation fees we have to charge as a result of a cancellation by you, (as detailed below) or the payment of our Administration / Documentation Fee as detailed on your quotation and order form or that otherwise agreed between you and us.   Please note that deposits will be held in a separate client bank account and where applicable amounts are refundable after delivery of the vehicle or, in the event that a contract is not entered into between us or in the event that you are a Consumer where you cancel a contract in accordance with section 5 below subject to any appropriate deductions being made. Please be aware that when refunding any monies to you in any of the circumstances outlined in this clause, we may at our absolute discretion retain any processing fee paid by you to us in reasonable consideration for our services. We shall within reason endeavour to provide you with a quotation for the finance of a vehicle (“the Quotation”) within 1 Working Day (being any day which is not a Weekend or Public Holiday in England) of receipt of the enquiry but for the avoidance of doubt time is not of the essence. Any quotation provided is not a contractual offer. As stated above, we are reliant on the information you provide to us and all relevant information and circumstances that may affect the suitability of the quotation and we will not be held liable to you for any additional requirements that you fail to adequately describe to us or where you receive an in-adequate vehicle as a result of the information which you have provided to us. If you have any specific requirements in relation to any vehicle then you must notify us of this information as we cannot guarantee the specification of any given model. You agree and acknowledge that meeting the criteria of one funding provider does not necessarily mean that you shall meet the criteria for all of them and you are therefore not guaranteed to qualify for the funding which we will notify you of in the Quotation. Equally, we do not advise on the respective terms and conditions of any funding offer being made available and you agree and accept that we shall have no responsibility or liability for your ultimate choice.
If you agree with the options detailed in the quotation, then you must contact us by accepting your quotation online within 14 Business Days of the date of the quotation to notify us as such and instruct us to proceed (“the Instruction”). As stated above, the quotation is not a contractual offer and therefore the Instruction does not result in the formation of a contract between you and us. You are aware that we are dealing with third parties and as such cannot guarantee that the products and services shall remain available as quoted for in the quotation and we accept no responsibility where this is the case. We may require you to provide us with such further information as we may require in order to fulfil the criteria of the funding providers to try and obtain the required funding agreement for you. You agree and acknowledge that failure to provide us with any further information required by us within 14 Business Days of the Quotation will mean that the Quotation no longer remains valid. Upon receipt of the instruction and any such additional information as we may require, we shall liaise directly with the selected finance (from whom you acknowledge that we may receive a commission following from you entering into a contract with them) and vehicle providers with the aim of securing the products and services for you as described in the quotation. However, where we are required to contact funding providers on more than one occasion or where we are required to contact different funding providers than those detailed in the Quotation, you agree and acknowledge that we may need to contact you again to obtain further information. If we are successful in securing a credit line for you and sourcing a vehicle then we shall revert back to you with an order form (“the Order”) which sets out details of the contract. The order shall contain details of all charges due to be paid to us including any arrangement and/or processing fees, which shall in any event already have been outlined to you on the website / quotation prior to receiving the any order. Any arrangement and/or processing fee which we charge are done so in consideration for our arrangement of any finance agreement which you are required to enter into as per the paragraph below. If you are happy to proceed then a contract shall be formed between you and us for the supply of the vehicle once we have received the signed Order from you within 10 Business Days of the date of the Order PROVIDED ONLY THAT you have entered into a financial agreement with the finance company enabling you to finance the vehicle and you have provided us with evidence that this has been done. If you sign the order prior to entering into a contract with the finance company then our contractual obligation to you cannot be finalised until such times as you have a valid contract in force with the finance company.   We reserve the right at our absolute discretion and without liability to you to withdraw or re-issue a quotation or order at any time before you take delivery of the vehicle and may do so for reasons including but not limited to changes in our standard scale of charges and/or vehicle or funding provider costs and/or changes in legislation.   Order Procedure
  1. A signed order will be required to order your vehicle.
  2. All orders will be emailed to you to be signed electronically unless requested otherwise.
  3. A fee of £250 + Vat is payable on all agreements, unless otherwise quoted. This is not in relation to your credit agreement, but is charged by us upon the commencement of an agreement. Non-regulated agreements may have additional fees, or may have none at all. This fee is payable within 7 calendar days of You placing an order.
  4. All cancellation fee of £500 + Vat will be payable should you cancel your order after 14 days. This fee may be larger in the case of Non-Regulated orders.
  5. We will send you a specification guide, manufacturer website link, or a vehicle brochure of the vehicle that you have ordered. It is your responsibility to check that the specification is correct with the manufacturer as specifications are liable to change without prior warning. We cannot be held responsible for any errors contained either on a specification guide, brochure of a manufacturer website. Any specification guides that we provide you with are obtained via a 3rd party manufacturer websites or by Cap Data and Lease4Less will not accept any liability for inaccuracies. Please ensure that any specific requirement of the vehicle are mentioned.
  6. The P11D value and CO2 emission figures are provided in good faith but should not be relied on for taxation purposes. Lease4Less will accept no liability should these figures be incorrect.
  7. All figures provided are subject to vehicle availability, credit approval and changes in vehicle prices, import tariffs and interest rates.
  8. All card information is shredded immediately and no record is kept of your card details.
  9. If your agreement is regulated, you have a short time in which to cancel the finance element of the contract. These cancellation rights will be sent to you by the finance provider.
  10. Once you have signed your finance agreement and any cooling off periods have elapsed, you will have entered into a contract with the relevant finance provider.
  11. An anticipated delivery date will be provided as a guide, but this date may change due to the manufacturer or elements outside of our control. Lease4Less will not accept responsibility or any costs you incur as a result of any delay. A confirmed delivery date will be provided once the vehicle arrives into dealership stock.
  12. If more than 45 days have elapsed from the original promised delivery date, and we are still unable to provide you with a vehicle, or an acceptable alternative you will be offered a full refund.
  13. You will be required to provide photographic identification and a recent proof of address before your finance documents can be released.
  14. You must hold a valid, full UK driving Licence. Certain overseas licences may be acceptable subject to Funder approval.
   
  1. Changes, Cancellations and Termination

Once a contract has been formed between you and us, you agree and acknowledge that you will be unable to change or cancel the Order and as such you will not be entitled to a refund for any payment. It is therefore important that you provide us with accurate information in relation to your requirements and circumstances at all stages as we accept no responsibility where the vehicle provided to you does not meet your actual requirements where these differ from those notified to us.   Should you wish to cancel your order prior to delivery you must inform us in writing.   If credit is approved on different terms to those quoted, you may be entitled to a refund of any deposit paid and avoid being charged a cancellation fee. Fees Lease4Less will charge an administration fee for our brokering services of £250 + Vat. This fee is to cover the costs associated with providing your agreement, sourcing the vehicle on your behalf and ordering the vehicle with the supplier. This fee is payable within seven calendar days of you placing your order. You can pay this fee by BACS, Online Banking or via a Credit/Debit Card. In the event of cancellation, our fee will be non-refundable where the vehicle has been formally ordered with the supplier.     You may exercise your rights afforded to you under the Credit Consumer Act 1974, the Consumer Contracts Regulations 2013 or the Financial Services Regulations 2004 to cancel the finance agreement, subject to this being a regulated agreement.   Cancellation Fee If you are a regulated customer, you have the right to cancel the order within 14 days from the date of order without incurring a cancellation fee. Lease4Less may charge a cancellation fee as set out in our terms and conditions, up to the value of £500.00 + Vat should you cancel after 14 days. If you have already paid our administration fee then we will issue an additional invoice to bring the total charge to the amount stated above. Please note that the supplying Dealership or Funder may also levy a cancellation charge should you cancel after the 14 day period has elapsed.   The following shall apply only if you are a Consumer entering into a regulated finance agreement: You may have the right to cancel any contract between you and the finance company within 14 calendar days of being signed by both parties, without giving any reason. If you do have this right, the cancellation period will expire after 14 calendar days from the date on which you sign the agreement. To exercise the right to cancel, you must inform us of your decision to cancel by a clear statement in writing. To meet the cancellation deadline, it is sufficient for you to send your communication exercising of the right to cancel before the cancellation period has expired. If you cancel a contract between you and the finance company, we will (apart from where set out below) reimburse to you all payments received from you with regard to that finance agreement. We will make the reimbursement without undue delay, and not later than 14 calendar days after the day on which we are informed about your decision to cancel. Where possible, we will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise or we are unable to do so. In this event we shall contact you to agree a suitable method of payment. In any event, you will not incur any fees as a result of the reimbursement.   Subject to your statutory rights (specifically those as a Consumer set out above), where you fail to conclude the contract or cancel your order, we reserve the right to charge you as a Consumer the sum of £500.00 + Vat or in the case of a Business Entity, up to 5% of the P11D value of the vehicle, including any options (as set out in the quotation), in respect of the services provided to date regarding the order of a vehicle.   If you requested us to begin the performance of any obligations under a contract between you and us for the supply of a vehicle, and We have commenced the vehicle-order process), you shall pay us an amount as detailed in the previous paragraph.   In addition, You agree and acknowledge that We may, at our absolute discretion, in the event a cancelled vehicle order, charge such sums as we deem reasonable with regard to any expenditure that we are subjected to in committing to an order on your behalf . This may include but is not limited to, finance company cancellation fees, finance company late delivery charges, physical deposits passed to dealerships for unusual vehicles. These costs will normally be advised in writing prior to you placing an order.
We may immediately terminate (or suspend our obligations under) a contract between you and Us at our absolute discretion and without liability to you in the event that:
  • (a) you commit a material breach of any term of these Terms which breach is irremediable or (if such breach is remediable) fail to remedy that breach within a period of 10 Business Days after being notified in writing to do so;
  • (b) you commit a breach of any finance agreement entered into in connection with the finance of a vehicle;
  • (c) you suspend, or threaten to suspend, payment of your debts or are unable to pay your debts as they fall due or admit inability to pay your debts or are deemed unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986;
  • (d) you commence negotiations with all or any class of your creditors with a view to rescheduling any of your debts, or make a proposal for or enter into any compromise or arrangement with your creditors other than for the sole purpose of a scheme for a solvent amalgamation with one or more other companies or your solvent reconstruction;
  • (e) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with your winding up other than for the sole purpose of a scheme for a solvent amalgamation with one or more other companies or your solvent reconstruction;
  • (f) an application is made to court, or an order is made, for the appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an administrator is appointed, over you;
  • (g) the holder of a qualifying floating charge over your assets has become entitled to appoint or has appointed an administrative receiver;
  • (h) a person becomes entitled to appoint a receiver over your assets or a receiver is appointed over your assets;
  • (i) a creditor or encumbrancer of you attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of your assets and such attachment or process is not discharged within 10 Business Days;
  • (j) you, being an individual, are declared bankrupt or make any arrangement with or for the benefit of your creditors or have a county court administration order made against you under the County Court Act 1984;
  • (k) any event occurs, or proceeding is taken, with respect to you in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in this section;
  • (l) you, being an individual die; or
  • (m) You suspend or cease, or threaten to suspend or cease, carrying on all or a substantial part of your business.
Any provision of these terms that expressly or by implication are intended to come into or continue in force on or after termination or expiry of a contract between you and us shall remain in full force and effect. Any such termination shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Terms which existed at or before the date of termination or expiry. You are aware that any provision of finance by the finance provider shall be made under a separate contract and that termination of these Terms are without prejudice to the rights and obligations already set out. It shall be the responsibility of the finance company to deal with the collection of the vehicle upon termination of your contract with them. Our Rights To Cancel If we have to cancel before the Services start
  • We reserve the right to cancel the contract before performing the Services, due to an Event Outside Our Control, or the unavailability of the Vehicle for any reason without which We cannot provide the Services. We will promptly contact you if this happens. If we have to cancel the service then any Administration Fees or Deposits will be refunded to You in full.
  • Once We have begun to provide the Services to you, We may cancel the contract for the Services at any time and for any reason, by providing you with notice in writing. If you have already paid the Arrangement Fee and/or Deposit, We will refund these amounts to you.
We may cancel the contract to perform the Services at any time with immediate effect by giving you written notice if:
  • You fail to pay the Administration Fee and or Deposit following Our requests to you as communicated from time to time; or
  • you break these Terms in any other material way and you do not correct or fix the situation within 7 days of Us asking you to in writing.
   
  1. Delivery and Documentation
  Unless we otherwise agree in writing and at our discretion we shall not arrange for delivery of any vehicle to be made until such time as:
  • (a) An applicable contract has been entered into between you and the finance company for the finance of the vehicle as set out in section 4 above;
You will be required to provide photographic identification and a recent proof of address before your finance documents can be released and delivery can take place.
  • (b) You hold valid fully comprehensive insurance for the vehicle;
Fully comprehensive insurance is required by the funder for the entire contract length, including any extension to the contract and for the full duration of your possession of the vehicle.
  • (c) You hold a full valid driving licence;
  • (c) Any and all outstanding charges have been paid by you to us;
  • (d) (Where applicable), all statutory cooling off periods have expired.
Initial delivery timescales are provided to you by us as an indication only and for the avoidance of doubt time for delivery is not of the essence. Whilst we will use reasonable means to ensure that any timescales for delivery are met, we will not be liable to you for any loss arising out of late delivery.   An anticipated delivery date will be provided as a guide, but this date may change due to the manufacturer or elements outside of our control. Lease4Less will not accept responsibility or any costs you incur as a result of any delay. A confirmed delivery date will be provided once the vehicle arrives into dealership stock.   If more than 45 days have elapsed from the expected delivery date, and we are still unable to provide you with a vehicle, or an acceptable alternative you will be offered a full refund.   If we are unable to deliver the vehicle including but not limited to where the delivery driver reasonably considers the means of access to your address to be unsafe the vehicle will not be delivered until the means of access is safe. If you are unable, for whatever reason to take delivery of the vehicle or where means of access is unsafe we reserve the right to charge you an additional delivery charge for each subsequent attempted delivery. Any such additional charges shall be payable in advance of any further attempts.   You must be available at the arranged delivery address on the day of delivery, and be contactable on the telephone numbers you have provided. Otherwise delivery may be aborted and you may be subjected to a further charge.   Delivery
  1. A delivery date and address will be agreed by both you and us.
  2. The vehicle will only be delivered to an address that you have supplied on your credit application form, unless prior consent is obtained from us.
  3. We will endeavour to have the delivery driver contact you 30 minutes before arrival, but this is not always possible.
  4. Deliveries can take place between 9 am – 5.30pm Monday to Friday, but we will attempt to give you an AM or a PM delivery slot. Unfortunately due to the vagaries of the traffic network we cannot be more accurate than this.
  5. Check that the vehicle meets that detailed in the Order;
  6. You must inspect the vehicle for any damage or imperfections. Inform us immediately of any issues such as cleanliness, damage, missing items and faults by signing and recording the issues on the delivery note. (use a torch if necessary)
Once you have signed your delivery note we may be unable to help if you notice damage. Faults or missing items at a later date.  Any issues post-delivery will not be accepted by the dealership, finance company or us. Do not feel rushed during the hand over as acceptance of the vehicle means that You have inspected the vehicle and are happy that it is correct.
  1. Read and ensure that you understand any handbooks, service intervals, warning lights or indicators, instructions or other documentation provided to you with the vehicle;
  2. Any aborted delivery caused by you being absent from the delivery address at the pre-agreed time of delivery will result in a re-delivery charge.
  3. All deliveries to UK mainland are provided at no extra charge. All deliveries will be road driven unless requested otherwise. Your contract mileage will start from the mileage on the delivery note. A trailer delivery can be provided but will incur a charge. Deliveries to NI can be provided but will incur a charge, POA.
   
  1. Maintaining the Vehicle
  1. It is Your responsibility to ensure that the vehicle is maintained whilst in Your possession.
  2. You agree that the vehicle will be kept legally roadworthy.
  3. You agree to have the vehicle services at the correct service intervals as per the Manufacturer recommendations.
  4. Failure to have the vehicle serviced at the correct service intervals may result in the warranty of the vehicle being declared void.
  5. Failure to have the vehicle serviced at the correct service intervals may result in You being charged for missed services by the funder.
  6. If you have elected for a funder maintenance contract then a telephone number will be provided for You to contact the funder to make the service booking. Failure to follow the funder maintenance guidelines may result in the funder making a re-charge to You.
  7. If you have elected for a funder maintenance package then you agree to read and accept the relevant Terms & Conditions provided by the funder and understand any exclusions.
  8. You agree that the warranty on the vehicle is provided by the manufacturer and that We neither imply a warranty nor provide a warranty on any vehicle you instruct us to procure on your behalf.
       
  1. End of Contract
 
  1. We will attempt to maintain contact with you during the contract and are available to assist with any questions or queries you may have regarding the contract and the vehicle. Please keep us informed of any address, e-mail or telephone number changes.
  2. We will attempt to contact you by email 6 months before the end of your contract date to discuss your options.
  3. It is your responsibility to arrange the collection of your vehicle at the end of its contract, but we are happy to offer our services. You must give at least 28 days’ notice to enable us to arrange the collection. We can contact most finance companies on your behalf, however due to data protection certain finance companies may not take instruction from ourselves.
  4. Please allow a longer period if your vehicle has a private cherished registration plate. You are advised to allow up to 56 days in this case.
  5. In most cases you may be protected by the BVRLA Fair Wear & Tear Guide for drivers of leased and financed vehicles: please advise if you require an up to date copy of this guide. The vehicle must be returned in good condition as described by the Fair Wear and Tear Guide. You will be charged for any repairs needed and it is often cheaper to carry out these repairs yourself prior to collection.
  6. The vehicle must have a valid MOT when the vehicle is collected. If your vehicle lease was for 24 months or it is funder maintained, you should have no Mot concerns.
If the vehicle lease was for longer than 24 months, is self-maintained or pre-registered, the funder usually expects the Mot to be valid for at least 1 month. The funder will not collect the vehicle without a valid Mot. Trying to beat the Mot due date is not recommended, especially if there is a delay for ANY reason. Lease4Less cannot accept any responsibility for Mot’s being required, or additional lease charges caused by failed collections however caused.
  1. The vehicle must be in a legal and roadworthy condition to be collected.
  2. Any informal extension will be billed by the funder at a pro-rata rate.
  3. You should return anything supplied with the vehicle including service books, hand books and spare keys.
  4. An aborted collection charge may apply should you cancel the collection date without giving 48 hours’ notice.
  5. An aborted collection charge may apply if the collection agent cannot contact you on the day preceding or on the day of collection, or should the vehicle be deemed to be not road worthy.
     
  1. Intellectual Property
  The content of the website and our other literature and the material published on it is protected by copyright, trademarks, database right and other intellectual property rights. Our status (and that of any identified contributors) as the author of material on the website must always be acknowledged. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Us.    
  1. Liability and Indemnity
  Except in regards of death or personal injury caused by our negligence, and subject to your legal rights, We will not be held liable for any representation (unless fraudulent), implied warranty, condition or other term, or legal duty for Loss suffered by you whether in contract, tort (including negligence), breach of statutory duty, or otherwise (even if foreseeable) arising out of or in connection with the provision of Our services. In any event, Our entire liability under or in connection with these Terms shall not exceed the charges paid by you to Us in accordance with these Terms, except as expressly provided for in these Terms. You agree to indemnify Us, keep Us indemnified and hold Us harmless against any Loss suffered by Us in connection with these Terms as a result of your breach of the Terms.    
  1. General

Complaints Procedure Details of our complaints procedure can be found here https://lease4less.co.uk/lease4less-complaints-handling-procedure   Our aim is to provide you with the highest standards of service and your Account Manager will always be willing to resolve any queries that you may have. However, if an occasion arises where you are disappointed with the service levels which we have provided then you may raise a complaint by:
  • (a) In Writing; FAO Compliance Manager, Lease4Less, Repeat House, Bright Road, Eccles, Manchester, M30 0WG;
  • (b) By E-Mail; p.fitton@lease4less.org.uk
  • (c) By Phone; 0161 507 8100.
For further details, including how to request an independent review of your complaint, our Complaints Procedure is available on request or on our website via the above link.     Force Majeure
Both parties will be released from their respective obligations in the event of national emergency, pandemic, epidemic, war, prohibitive governmental regulations, import or export regulations or embargoes, strikes, lock-outs or other industrial actions or trade disputes (whether involving Our employees or a third party), difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery or any other cause beyond the reasonable control of the parties rendering performance of the contract for the provision of Our services impossible provided that this condition shall only have effect at Our discretion except when such event renders performance impossible for a continuous period of 2 (two) calendar months.   Third Parties
Except as in any case determined in the terms, it is the aim of all parties that no individual not involved with the Terms will have any rights comparable to it under the Contracts (Rights of Third Parties) Act 1999.   Whole Agreement These Terms set out the whole understanding between the gatherings regarding its topic and neither one of the parties has gone into these Terms in dependence on any guarantee, portrayal or articulation made by the other (which for the evasion of any uncertainty incorporates however isn't restricted to any verbal conversations between the gatherings) which isn't set out in these Terms. Nothing in these Terms indicates to prohibit obligation for any deceitful assertion or act.   Waiver and Severability If any arrangement of these Terms or any piece of such is proclaimed by any legal or other equipped power to be void, voidable, unlawful or in any case unenforceable or sign of the equivalent are gotten by both of the gatherings from any significant skilful position the gatherings will alter the applicable piece of that statement in such sensible way as accomplishes the expectation of the gatherings without wrongdoing or at Our watchfulness that piece of the pertinent arrangements might be cut off from these Terms wherein occasion the leftover Terms and the excess piece of the important condition will stay in full power and impact.   The disappointment of one or the other party whenever or times to require execution of any arrangement in this regard will not influence that gathering's entitlement to uphold such arrangement sometime in the future. No waiver by one or the other party of any conditions or the penetrate of any term agreement portrayal or guarantee contained in these Terms in any at least one examples will be considered to be or interpreted as a further or proceeding with waiver of any such condition or break or a waiver of some other condition or be considered to be or understood as a waiver of the penetrate of some other term pledge portrayal or guarantee in these Terms.         Administering Law and Jurisdiction These Terms are administered by English law in each specific including arrangement and translation and will be considered to have been made in England. Any procedures emerging out of or regarding the Website or the Order might be gotten any court of capable locale in England and Wales.   Changes to these terms and Conditions Promas Enterprises Limited T/A Lease4Less reserve the right to amend the Terms and Conditions on this website. Any changes are effective immediately from the date they are published.